Yes, reservations are required and can be made by clicking on any Book Now buttons throughout the site.
Can I walk up for a rental?
You can but walk-ups are not discouraged.
What do I need to to know about the jet ski check-in process?
All renters are required to arrive one hour (60 minutes) prior to reservation time.This time is used for signing waivers, questions, orientation and to process security deposit.
Late arrivals (not arriving 60 minutes prior to departure) are subject to reservation being cancelled without a refund.
For your financial security you’ll need to bring the credit card used to pay for reservation and your government issued ID.
What is your security deposit policy?
Each person who rents a jet ski (the operator) is required to cover their own security deposit.
The security deposit is a $500 hold on a major credit card or $1000 on a debit card. Sorry no cash.
When is my security deposit returned?
Security deposits are released the same day as your rental as long as there is no damage to the jet ski or boat. The renter assumes 100% responsibility for rental equipment and for any damage and for any lost revenue Chicago Water Sport Rentals incurs for the time the jet ski or boat is out of water for repair.
What’s your cancellation policy?
We have a 24 hour cancellation policy for jet skis, kayaks & paddleboards rentals.
If we need to reschedule or cancel due to weather or lake conditions, we will contact you as soon as possible to discuss options.
Where are you located?
We’re located at 31st Street Harbor. Our exact location is at the south end of the harbor opposite of the beach. Dock J next to the boat launch, floating swimming pool, and Salerno’s restaurant.
Use Google Maps and search: 31st Street Harbor, Dock J or Chicago Water Sport Rentals. Don’t search for us using a street address.
Do you provide storage?
Yes, we provide limited storage for personal belongings while you are enjoying the water activity.
Chicago Jet Ski Rentals is not responsible for loss or damage caused to personal property during your reservation period of for any items lost, stolen or damaged that are left in our office.
Do I have to know how to swim?
It isn’t required that you know how to swim, but we strongly suggest that you are comfortable in the water.
Can I bring my phone on my jet ski rental?
We do not recommend bringing your cell phone on your jet ski rental.
Do you supply life jackets and / or wetsuits?
We provide personal flotation devices (PFDs) / life jackets for every person renting any of our products. Unfortunately, we do not provide wetsuits due to health reasons.
Can my pet join me?
Unfortunately, pet’s are not allowed on our jet skis, boats, kayaks or paddleboards.
Is there a place to change in our beach wear?
We recommend that you arrive wearing what you plan to wear out while enjoying Lake Michigan.
Where’s the best place to enjoy a jet ski rental, daily boat rental, SUP / paddleboard rental or kayak rental in Chicago?
Chicago Jet Rentals, of course! Why would even think of going anywhere else?
Can I use a translator for my tutorial?
Unfortunately, our insurance requires that the operator be fluent in English for safety. We must be sure that the correct safety and operational instructions are understood so no one gets injured.
Can we take our jet ski or boat to the Chicago River, playpen, or Navy Pier?
No, these areas are outside our permitted area and are not allowed
Can we switch riders on a tandem jet ski?
Yes, you are able to switch drivers but you are required to return to our dock to switch. It is dangerous to switch on the water and you may cause injury or damage.
Do you offer full day jet ski rentals?
No, our jet ski rentals are only available in 30 minute and 1 hour increments.
Do you offer all day boat rentals?
Our standard boat rental period is in 2 or 4 hour increments however longer boat rental periods can be discussed.
